Job Details

Assesses the needs of walk-in and telephone callers, schedules initial psychiatric assessments, triages patients to appropriate services, responds to treatment inquiries, and facilitates a smooth transition into the admission process. Essential Functions. Assess walk-in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments for individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders. Answer inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments for callers seeking treatment. Collaborate with business office staff to ensure an efficient admission process and refer or triage patients to other treatment sources when appropriate. Provide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system. Maintain an appropriate stock of forms and supplies to support the Care Coordination De...Assessment, Coordinator, Behavioral Health, Healthcare, Treatment, Patient