Job Details

Data Center Facilities Technician

We are seeking a reliable and detail-oriented Facilities Technician to maintain the critical infrastructure of our data center and call centers. You will ensure 100% uptime by performing routine maintenance, troubleshooting building systems, and overseeing specialized vendors. This role requires a foundational understanding of mechanical and electrical systems and a commitment to a 24/7 emergency response rotation.

Key Responsibilities

• Critical Infrastructure Support: Assist in the operation and basic maintenance of UPS (Uninterruptible Power Supply) systems, PDUs (Power Distribution Units), and backup generators.

• HVAC & Cooling: Monitor and perform basic troubleshooting on data center cooling systems, including chilled water systems and CRAC/CRAH units.

• General Maintenance: Perform basic electrical and plumbing repairs to ensure the facility remains in peak operating condition.

• Vendor Coordination: Assist in scheduling, escorting, and monitoring third-party vendors during specialized maintenance or high-risk repairs to ensure compliance with facility protocols.

• Emergency Response: Participate in a 24/7 on-call rotation to respond immediately to facility alarms, power outages, or equipment failures.

• Documentation: Maintain accurate logs of maintenance activities, equipment readings, and incident reports.

Required Qualifications

• Technical Knowledge: Foundational understanding of Electrical, Plumbing, and HVAC systems.

• Availability: Must be able to respond to emergencies 24/7 and work flexible hours as needed.

• Problem-Solving: Ability to diagnose mechanical/electrical issues and take appropriate corrective action.

• Physical Requirements: Ability to lift up to 50 lbs, climb ladders, and work in loud or confined environments.

Preferred Skills (Nice-to-Have)

• Specialized Systems: Basic knowledge of UPS systems, PDUs, B.M.S. Systems, mobile and industrial generators.

• Cooling Systems: Familiarity with chilled water loops.

• Data Center Experience: Previous experience working in a mission-critical or high-uptime environment.

Compensation / Pay Rate (Up to): $25.00 - $25.00 Per Hour