Job Details

A company is looking for a Merchant Operations Generalist.Key ResponsibilitiesConfigure new merchant locations and manage expansions across loyalty, credit card, and POS integrationsSet up and configure merchant programs to meet business needs within the platformDiagnose and resolve technical and operational issues while collaborating with internal teams and external partnersRequired Qualifications1-3 years of experience in operations, technical support, or a similar role, preferably in SaaS or the restaurant/retail industryExperience driving process improvements and contributing to operational efficiencyComfort using AI tools to enhance work efficiencyProficiency in tools such as JIRA, Front, Zendesk, Google Sheets, Notion, or Salesforce is a plus