Job Details

Houston Methodist - - Responsibilities: Communicates pertinent information to co-workers to ensure proper handling and processing of calls when away from operator position.; Responds positively and professionally to all calls and requests for information and assistance from patients, family members, physicians and others.; Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results and organizational results.; Responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice.; Responds quickly and accurately to disaster and emergency situations according to department protocol.