Job Details

Position Summary

The Accounts Receivable Specialist is responsible for the timely and accurate preparation, submission, and reconciliation of customer invoices, as well as maintaining up-to-date and financially sound customer accounts. This position works closely with internal teams and external customer contacts to ensure all billing-related activities are executed efficiently and in alignment with company and client requirements.

The ideal candidate demonstrates initiative and persistence in managing account follow-up and reconciliation activities, including direct communication with customer contacts to ensure timely payments and resolution of outstanding balances. Builds positive, professional relationships with customer representatives to support account health and promote effective collaboration.

Key Position Functions

• Review billing due report and obtain supporting delivery documents to create accurate invoices.
• Submit invoices to customers in accordance with their invoicing requirements and timelines.
• Monitor and review customer accounts to identify aging receivables or payment issues.
• Follow up directly with customers to resolve discrepancies and secure payment commitments.
• Post customer payments accurately according to remittance advice received.
• Reconcile customer accounts, research unresolved balances, and escalate as needed.
• Produce customer statements and support accounts receivable reporting and analysis.
• Maintain records of billing activity and communications in internal systems.

Preferred Candidate Will Possess:

• Minimum high school diploma; additional coursework in accounting or finance preferred.
• Prior experience in an Accounts Receivable or billing-related role.
• Familiarity with online invoicing platforms and customer portals.
• Strong oral and written communication skills for interacting with internal teams and external customers.
• Attention to detail and commitment to accuracy in transactional work.
• Able to work independently with minimal supervision and prioritize tasks effectively.
• Demonstrates initiative and follow-through in managing customer accounts and communications.
• Strong organizational and time management skills.

Working Conditions:

• Office-based role; standard business hours with occasional overtime during peak periods.
• Use of computer, email, and ERP systems on a daily basis.