Job Details

Houston, TX, 77007, USA (In-Office)

About the Mail Handler position

The Mail Handler is responsible for managing inbound mail and packages, ensuring accurate processing, and supporting customer needs through carefulhandling and documentation. This role involves receiving, scanning, shipping, discarding, or shredding mail while collaborating with the customer support team to fulfill client requests. The position requires attention to detail, reliability, and the ability to handle packages weighing up to 80 lbs.

About the Company

360 Legal is a leading provider of online legal and business solutions, offering a suite of innovative, easy-to-use platforms designed to empower individuals, entrepreneurs, nonprofits, and businesses at every stage. As the parent company of a growing family of brands, 360 Legal delivers accessible and affordable services across a wide range of needs - from business formation and trademark registration to estate planning, legal documents, mail management, and nonprofit compliance.

About the Brand

SnapMailbox is a modern virtual mailbox service designed to give individuals, entrepreneurs, and businesses a smarter way to manage their mail. With secure, cloud-based access to physical mail, SnapMailbox offers users the ability to view, forward, scan, and manage their correspondence from anywhere in the world. Whether for digital nomads, small business owners, or remote teams, SnapMailbox delivers convenience, privacy, and flexibility - all in one streamlined platform.

What You'll Do:

• Receive, sort, and log inbound mail and packages.
• Operate scanners to digitize and upload mail for customer accounts.
• Navigate and update multiple customer account databases.
• Prepare and ship outgoing mail and packages.
• Safely discard or shred mail items per policy and customer requests.
• Collaborate with customer support to complete special handling requests.
• Maintain organized records and workspace for efficient mail operations.
• Perform other related duties as assigned

• 1+ years experience in a job that requires strong attention to detail and organizational skills
• Ability to lift and move packages up to 80 lbs.
• Strong teamwork and communication skills.
• Dependability and ability to work independently
• Comfortable operating scanners and basic office equipment
• Proficiency with computers and navigating multiple databases
• Prior mailroom, warehouse, or logistics experience preferred but not required.