Job Details

Regional Supervisor

The Regional Supervisor oversees and supports the daily operations of assigned GPI multi-family properties in the Houston area. This role provides leadership and direction to Property Managers and on-site teams to ensure consistent operations, strong financial performance, regulatory compliance, and high standards of resident service across all properties.

Key Responsibilities

• Supervise, mentor, and support Property Managers and on-site teams across assigned Houston-area multi-family properties
• Ensure properties operate in compliance with Texas Property Code, Fair Housing laws, and GPI policies and procedures
• Monitor property performance, including occupancy, leasing activity, rent collections, delinquency, expenses, and budgets
• Review and approve payroll, commissions, invoices, and operational reports for accuracy and timeliness
• Conduct regular on-site property visits and audits to assess leasing, maintenance standards, curb appeal, and operational compliance
• Support leasing, renewal, and marketing strategies to maximize occupancy and revenue
• Assist with hiring, onboarding, training, performance evaluations, coaching, and corrective actions for property staff
• Act as a point of escalation for resident concerns, employee relations issues, and operational challenges
• Partner with accounting, HR, maintenance, and marketing departments to improve efficiency and consistency
• Ensure accurate reporting in property management systems (Yardi or equivalent) and timely submission of monthly reports
• Oversee vendor relationships, contract compliance, and cost-control initiatives
• Support company initiatives, trainings, and process improvements across the portfolio

Qualifications

• Minimum of 35 years of multi-family property management experience
• Prior supervisory or regional support experience preferred
• Experience with property management software (Yardi preferred)
• Strong leadership, communication, and problem-solving skills
• Ability to manage multiple properties and priorities in a fast-paced environment
• Highly organized, detail-oriented, and deadline driven

Education & Certifications

• High school diploma or equivalent required
• Bachelor's degree preferred
• CAM, CPM, or other Texas-recognized property management certifications preferred

Compensation & Benefits

• Competitive salary based on experience
• Benefits package including health insurance, PTO, holidays, and other GPI-provided benefits