Job Details

Locksmith

At Houston Methodist, the Locksmith position is responsible for a variety of locksmith duties, requiring special training. This position is capable of repairing all types of locks and locksets, rekey cylinders, configure keyway systems, work within a complex key system and maintain key records in a key management system. The Locksmith position is proficient in all locksmith related duties and interacts with various clients, coworkers and staff effectively when completing tasks.

Qualifications:

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

Experience:

• Three years of experience as a locksmith in a healthcare or related environment

Skills and Abilities:

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Ability to operate assorted hand tools, both electrical and mechanical. A working knowledge of machinery used to create keys, i.e., cutter/grinder, gauges and other peripheral devices related to lock and key creation
• Ability to work with commercial grade locks and keys, as well as several other brand name commercial components preferred
• Working knowledge of Microsoft products (software)
• Working knowledge of key management/tracking systems or other related software, i.e. KeyWizard software and Code Source key coding software
• Demonstrates ability to access information both in the department and within the hospital system to support the department

Essential Functions:

• Interacts with co-workers and customers in a supportive and respectful manner. Encourages open communication to achieve outstanding customer service. Communicates clearly and professionally to promote both work efforts and problem resolution.
• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results.
• Uses peer-to-peer accountability towards department goals for retention and employee engagement.
• Installs, repairs and maintains all types of locks and locksets.
• Rekeys locks, maintains accurate record keeping and understands locks/locksets and their functions.
• Assists in design of master key systems; participates in design and construction meetings as necessary to assist with key designs and standards.
• Maintains an adequate inventory of related hardware, parts and other supplies, in order to fill requests and requisitions.
• Prioritizes work activities and maintains set timelines as necessary to optimize response time on work order trouble tickets (e.g. average time to close tickets).
• Follows safety standards, policies and procedures established for the department and hospital and conducts all procedures accordingly.
• Uses tools and equipment to perform the job in an efficient, effective and safe manner.
• Completes all assigned work orders and dispatch tickets accurately with appropriate key management/tracking system, within the established guidelines of the department.
• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime.
• Participates in department projects. Assumes responsibility for growth and development by participating in in-services programs and continuing education.
• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a locksmith. Generates and communicates new ideas and suggestions that improve quality or services.

Supplemental Requirements:

• Uniform: Yes
• Scrubs: No
• Business professional: No
• Other (department approved): No
• On Call: No
• May require travel within the Houston Metropolitan area: Yes
• May require travel outside Houston Metropolitan area: No

Company Profile:

Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America's "Best Hospitals." As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation's largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist's primary academic affiliates are among the nation's leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.

Houston Methodist is an Equal Opportunity Employer.