Job Details

Position Title: Floor ManagerDepartment: FloorSupervisor: Assistant Branch Manager/Branch ManagerFLSA: ExemptPosition Summary:Responsible for receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.Essential Functions:* Ensure proper customer service and works to develop relationships with large customers.* Supervises and works alongside Assistant Floor Manager, Floor Supervisors and Stockers to assure that shelves are stocked and merchandise is rotated.* Develops schedules, monitors performance and recommends the proper discipline as appropriate.* Trains employees in job responsibilities and safe operating procedures* Interviews candidates and recommends for hires.* Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits.* Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages.* Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions.* Supervises the receiving of products and ensures that the proper paperwork is completed.* Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made.* Supervises the ordering of products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand.* Coordinates that the pallets stored in the racks have the proper block and date tags.* Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath.* Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers/refrigerators.* Assures that trash is removed from floor and properly handled.* Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product.* Ensures that all signage is correct and that the flyers' prices are reflected on the product.* Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation) and creatively merchandises and sets up impulse areas for merchandising.* Performs additional duties, responsibilities and projects as assigned.* Performs weekly self audits on the perishable department.* Works different schedules as required. May be required to start before store opening and/or start later in order to close store and prepare for next business day.Other Responsibilities:* Performs other work-related duties as required and assigned.Education, Experience and Skills Required:* Bachelor's Degree, OR* High School Diploma or GED with at least 4 years experience in customer service, OR* Any appropriate combination of education and experience.* Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.* Ability to effectively present information and respond to questions from managers, clients, and general public* Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.* Effective oral and written communication skills.* High level of interpersonal skills to handle sensitive and confidential situation and documentation.* Commitment to company values and strong customer orientation.* Computer LiteracyPhysical Requirements:* Lift/Carry Abilities (measured for maximum or average load)* Lift - 50 lbs* Carry strength (50' or less) - 50 lbs* Frequent lift/carry (> 12x/hour) - 50 lbs* Constant lift/carry (> 30x/hr) - 20 lbs* Push/Pull - 500lbs* Physical Aptitudes (rated based on level of skill involved)* Agility/dynamic balance 80-100%* Finger dexterity - 80-100%* Manual dexterity - 80 - 100%* Posture Tolerance (rated based on frequency or time involved)* Stand/walk - constantly* Reach above shoulder level - occasionally* Twist/turn head - constantly* Bend over/stoop - occasionally* Climb steps/ladder - occasionally* Kneel/squat - occasionallyWork Environment:* Requires frequent exposure to cold temperatures* Equipment in motion (forklifts, electric pallet jacks, scooters)