Job Details

We are seeking an experienced Dynamics 365 ERP Analyst to own the administration, support, and continuous improvement of our core ERP platform. This role plays a critical part in ensuring system stability, security, performance, and effective adoption across the business.

Experience and Skills

• 3+ years of hands-on experience administering Dynamics 365 Finance and Operations
• Strong knowledge of Dynamics AX architecture, integrations, and environments
• Experience with SSRS reporting and Power BI
• Familiarity with Azure DevOps and DevOps-based delivery models
• Strong analytical, troubleshooting, and documentation skills
• Excellent communication skills with the ability to support both technical and business users
• Highly organized, detail-oriented, and able to manage multiple priorities

Key Responsibilities

• Provide day-to-day administration and end-user support for Dynamics 365 F&O
• Troubleshoot and resolve functional and technical issues, working with internal teams and external partners
• Manage user access, security roles, and system configurations
• Support system enhancements, upgrades, testing, and continuous improvement initiatives
• Create and maintain user documentation, SOPs, and training materials
• Assist with UAT, regression testing, audits, and change management processes
• Support Power BI reporting and participate in cross-functional and leadership initiatives as needed