Job Details

A company is looking for a Technical Operations Manager to enhance operational execution and change delivery in a regulated payments environment.Key ResponsibilitiesIdentify operational pain points and drive process redesign and system enhancementsCoordinate operational incident management and ensure service continuityOversee cross-functional coordination and delivery across various teamsRequired Qualifications5+ years of experience in operations, service management, or a similar role in fintech or regulated environmentsExperience in driving process improvements and system changes in partnership with technical teamsProven ability to coordinate incidents and manage operational issues effectivelyExperience with vendor management and tracking service level agreementsStrong operational and analytical mindset, utilizing data for performance improvement