Job Details

A company is looking for a Part-Time Audio Video Technical Support Technician.Key ResponsibilitiesProvide technical support to customers via calls, portal requests, and emails, ensuring effective and timely resolutionsTroubleshoot and resolve hardware and software issues, collaborating with team members to escalate complex problemsCreate and update knowledge base articles and participate in technical training to enhance product knowledgeRequired QualificationsAssociate degree in information systems, engineering technology, computer programming, or related fields; non-technical majors with relevant experience may be consideredMust be at least 18 years oldFluency in English, both written and verbalNo immigration sponsorship available for this position