Job Details

Back Of House Supervisor

Pay: $15.50 per hour

The Back of House Supervisor is to be the "eagle-eye" of daily operations. They stand "outside" of operations to get a holistic view of how we are performing, so as to quickly identify the area(s) in which we are failing and come up with solutions to rectify issues. Supervisors are well versed in operations. They are oftentimes the temporary solution to get a failing position back on track.

Ability to work at least 40 hours per week (Monday to Saturday, for opening or closing, as needed)

Demonstrates ability to lead team effectively in opening or closing the restaurant

Demonstrates commitment to Chick-fil-A's Vision, Mission and Core Values

ServSafe Manager certified

Understands key operational metrics and systems (Lean, FIFO)

No unresolved issues regarding restaurant policies

Demonstrates ability to simultaneously assist leadership, serve guests and guide team members

Ability to execute operations efficiently in high volume/high stress periods and take command of one area of the business

Great communicator that applies critical thinking to solve complex problems and/or diffuse conflict issues

Proficient ability to mentor and encourage others

Reliable, consistent, takes ownership and craves accountability

Manage all Shift operations, including:

Daily financial accounting - count change fund, count and close cashier drawers, make Smart Safe cash deposits, receive and record LOOMIS deliveries etc.

Perform daily workflow tasks in Inform software program

Receive and/or send product transfers in Inform software program

Make decisions concerning issuance of customer refunds

Actively manage labor productivity throughout the Shift

Assess operations and make leadership decisions or adjustments around anticipated needs e.g. inventory supply, weather conditions etc.

Support Directors in execution of targeted initiatives to meet desired results

Perform 30-day team member and quarterly team leader evaluations

Address/resolve customer service issues

Great TEAM culture and positive work environment, where everyone is treated with honor, dignity and respect!

CLOSED on Sunday! Spend time with family, rest or worship if you choose. Do you!

Eligible Team Members can apply to receive a Remarkable Futures Scholarship from Chick-fil-A, Inc. up to $25,000!

Eligible Team Members can receive FREE COLLEGE EDUCATION!

Team Members have the opportunity to make an impact beyond the restaurant, as we serve our local communities

FREE employee meal!

Opportunities to build a career in a dynamic business, become a leader or maybe even an Operator one day. Sky's the limit!

Eligible team members can earn paid time off the longer their employment time at the store

Attractive options for various other benefits, which the Operator contributes to for greater affordability, including health insurance, dental and vision and 401K

Competitive pay, with the opportunity for increases based on performance

Employee referral program