Job Details

About Us

We are a One-of-a-Kind, Fully Integrated and Environmentally Friendly steel product manufacturer. What differentiates us from the rest is our vertically integrated business model, our great diversification of markets and portfolio of products and solutions; and the fact that we produce the most sustainable steel. We offer our employees the opportunity to apply their knowledge and skills to develop themselves to the fullest in an environment of collaborators who inspire and work as a team, committed to learning every day and achieving results to grow together.

Overview

We are looking for a bilingual Inside Sales Representative (English/Spanish) to support customers across Canada and the Northeast U.S. This role is critical to driving commercial growth while ensuring a seamless customer experience from quote to delivery.

You'll work closely with Sales, Logistics, and Operations teams to manage accounts, support order execution, and identify new business opportunities—all in a fast-paced, collaborative environment.

What You'll Do

Drive Sales & Build Relationships

• Identify and develop new business opportunities through outbound outreach and market research
• Manage and grow existing customer accounts through proactive communication
• Re-engage inactive customers and uncover new revenue opportunities
• Execute cross-selling and upselling strategies

Create Quotes & Close Opportunities

• Prepare and deliver pricing, quotations, and commercial proposals
• Respond to customer inquiries in a timely and professional manner
• Support pricing strategies and customer-specific programs

Manage Orders & Customer Experience

• Oversee the full order lifecycle from entry to delivery
• Coordinate with logistics, warehouse, and production teams
• Provide updates on order status, shipments, and timelines
• Ensure a high level of customer satisfaction throughout the process

Support Business Growth

• Promote available and slow-moving inventory
• Provide insights on customer needs and market trends
• Contribute to sales forecasting and reporting

What We're Looking For

Required

• Bachelor's degree
• Bilingual in English and Spanish (fluent)
• Strong communication and interpersonal skills
• Tech-savvy with the ability to learn new systems quickly

Preferred

• Experience in inside sales, customer service, or account management
• Familiarity with CRM or order management systems
• Experience in manufacturing or industrial environments (a plus, not required)

Work Location/Onsite

15600 John F Kennedy Blvd Houston, TX 77032