Job Details

Responsibilities

Job Summary: As a Night Stocker, you'll become part of a highly-functioning team in the Grocery or Drug Store department, watching out for each other, working to meet common goals, and sharing that nighttime work lifestyle. Because you'll be stocking for a large footprint in the Store, you'll learn about multiple products and departments across the total Store. These learning opportunities will serve as a building block to many other jobs, and potentially, a career for you at H-E-B.

Key Responsibilities & Essential Functions:
• Stocking:

• Stocks shelves, refills displays
• Loads, unloads, and moves heavy, bulky products; may unload trucks
• Conditions shelves and products
• Learns / applies product knowledge, with an eye for detail (e.g., rotation dates, shelf / label info, etc.) to help department meet A+ Standards
• Keeps department clean and well-organized (includes back room and shelves, etc.)
• Applies personal discipline to ensure compliance with / execution of established Standard Operating Procedures (SOPs) and leader direction
• Ensures federal, state, and company regulations and standards for product food safety and sanitation are met
• Works efficiently and with a team attitude; complies with / maintains productivity standards
• Takes constructive feedback well; applies learning to future tasks
• May coach / train other Stockers

• Customer Service:

• Operates with team mindset, not in a silo; often works cross functionally within the Store; builds relationships across departments (e.g., Curbside)
• Learns / models customer service and hospitality, with Customers and Store Partners
• Assists customers in locating product and answering product questions

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

Experience stocking and in customer service - Preferred

Experience working in a physically demanding job a plus - Preferred

Knowledge/Skills/Abilities:

Understanding of SOPs / guidance related to emergency procedures, proper stocking, etc. - Required

Communication skills; reading / writing skills - Required

Organization and time-management skills - Required

Customer service skills; service mentality - Required

Ability to perform repetitive, physical tasks that sometimes include heavy lifting - Required

Ability to think on your feet and work with agility - Required

Ability to work as part of a team to meet nightly goals - Required

Ability to manage multiple priorities and shift focus between tasks; close attention to detail - Required

Ability to apply personal discipline to SOPs and leader direction - Required

Ability to work overnight shifts, including weekends and holidays - Required

Education:

Licenses/Certifications:

Forklift / power jack training Upon Hire - Required

Physical Demands & Working Conditions:

Work in a fast-paced, demanding Store environment, while paying close attention to detail

Perform the following, based on your department:
Grocery:
* Constantly reach at waist, grasp
* Frequently stand, walk, bend
* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions
* Demonstrate the ability to lift 50 lbs, and manage in excess of 100 lbs

Drugstore:
* Constantly reach at waist, grasp
* Frequently stand, walk
* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
* Demonstrate the ability to lift 66 lbs, and manage in excess of 50 lbs

Dairy:
* Constantly reach at waist, grasp
* Constantly exposed to cold temperatures
* Frequently stand, walk, bend
* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
* Demonstrate the ability to lift 86 lbs, and manage in excess of 100 lbs

Frozen:
* Constantly reach at waist, grasp
* Constantly exposed to cold temperatures
* Frequently stand, walk
* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
* Demonstrate the ability to lift 60 lbs, and manage in excess of 100 lbs

General Merchandise:
* Constantly reach at waist, grasp
* Frequently stand, walk, bend
* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
* Demonstrate the ability to lift 60 lbs, and manage in excess of 60 lbs

While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 2/1/2019