Job Details

Now Hiring: Control Operator –

Join Prevail Security Services and take the next step in your security career as a Control Operator. This is an exciting opportunity to play a key role in protecting clients, maintaining site safety, and ensuring smooth operations. With comprehensive training, career advancement opportunities, and a supportive team environment, you'll gain valuable experience in a growing security organization.

Starting Pay: $16–$17 per hour
Location: Allen Parkway
Position Type: Full-Time | Various Shifts (Days, Nights, Weekends)

About the Role

As a Control Operator at Prevail Security Services, you will be responsible for ensuring the safety and security of assigned facilities through vigilant monitoring, coordination, and communication. Your duties will include:

• Monitoring security systems and surveillance equipment

• Dispatching officers and responding promptly to alarms or incidents

• Conducting routine patrols and site inspections

• Maintaining detailed and accurate daily logs and digital reports

• Providing professional customer service and support to clients and team members

• Upholding all safety and security protocols to ensure a secure environment

You will work closely with a team of dedicated professionals committed to excellence in safety and client service.

What We're Looking For

To be successful in this role, candidates should possess:

• At least 1 year of professional security experience (office building or control room experience preferred)

• A valid driver's license

• Ability to travel to the Allen Parkway area (77449 proximity preferred)

• An active security license (required)

• Strong communication and problem-solving skills

• Ability to work independently and remain calm under pressure

• Basic smartphone proficiency and ability to complete digital incident reports

• Familiarity with security software and monitoring tools (a plus)

• Flexible availability - must be able to work day, night, and weekend shifts

Why Join Prevail Security Services?

• Competitive hourly pay with room for advancement

• Ongoing training and skill development

• Supportive, team-oriented environment

• Opportunity to make a meaningful difference every day