Job Details

Carmax - 16110 North Freeway - Responsibilities: Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process; Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines; Processes paperwork associated with retail/wholesale automobile sales including printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork; Mentors new Business Office Associates, as well as train other store departments on Business Office process and procedure; Answers multi-line phone system, responds to callers' needs and direct calls as appropriate