Sweetgreen - 2551 Amherst Street - Responsibilities: Step into any station at any point in the shift as needed, especially during peak hours, callouts, or understaffed shifts; Customer Service: First-level handling of customer concerns and assisting with allergies to prevent cross-contamination; Multitasking & Coordination: Oversee multiple tasks and systems simultaneously, including line operations and digital tools; Communication: Delegate tasks, problem-solve in real time, and align team and customer needs; Attention to Detail: Monitor food quality, order accuracy, safety protocols, and digital reporting