Job Details

FleetPride - - Responsibilities: Answer telephones, receive emergency and non-emergency phone calls, record application information, direct calls, and take messages.; Enter data in the computer system and maintain logs and records of calls, activities, and other information.; Prioritize calls according to urgency and importance.; Coordinate road call requirements with appropriate teams and/or drivers all pertinent information to complete their road service request, issue miscellaneous purchase orders and make all required arrangements to facilitate the road call; complete follow up to be sure work is performed in a timely manner; follow up with customers to ensure satisfaction and locate additional service and repair opportunities.; Estimate, schedule, prepare, and invoice repairs in a knowledgeable manner, open repair orders, reports, memos, letters, and other documents, using Google Sheets, Excel spreadsheets.