Job Details

PrideStaff - - Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring high levels of customer satisfaction; Gains product knowledge to inform customer of unit prices, shipping dates, anticipated delays, and any additional information needed by customer; Assist customers with product information, order processing, and issue resolution using excellent phone etiquette and communication skills; Handle outbound calling to follow up on customer inquiries or promote additional services when appropriate; Maintain accurate records of customer interactions through computer applications and internal databases