A team leader is someone who consistently demonstrates our core values, embraces the Chick-fil-A culture, and has a servant's heart. They have a passion for people and for serving others, have a strong character, take initiative, and work with a sense of urgency at all times. Our team leaders are responsible for supporting the upper management in executing daily operations and making team members accountable for each component of operational excellence and our service recipe. The two main areas of focus for a team leader are completing tasks to make the restaurant run effectively and training/developing team members. Team leaders lead by example and set the standard for others to follow.
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