Job Details

Security Officer

The Safety and Security Officer is responsible for providing protection and communication with hotel guests and associates. He/she is also responsible for patrolling the entire resort in company issued vehicles to maintain security, detect and report fire, security and safety hazards and/or violations of company rules and regulations.

Responsibilities:

• Maintain visual contact with the Front Desk/Night Audit Auditor and the front door of the hotel by remaining in the lobby area when not on property walks.
• Maintain and review daily activity log.
• Maintain confidentiality with respect to guest and employee incidents.
• Hold briefing with Guest Services staff both at the beginning and end of shift.
• Check ID of visitors/associates as necessary.
• Access secured areas for authorized personnel.
• Maintain an awareness of legal limitation of position (local, state and/or federal ordinances).
• Assist guests to their rooms or assist guest's w/entry into their rooms according to hotel standards.
• Assist during medical emergencies.
• Respond to emergency situation, including medical, security, guest complaints, etc.
• Investigate assault complaints.
• Assist outside agencies, as necessary, to maintain effective liaison.
• Respond to altercations, and investigate.
• Have knowledge of hotel and guestroom locking system.
• Monitor TV cameras.
• Administer First Aid/CPR as necessary.
• Challenge suspicious persons.
• Check safety hazards.
• Administer Heimlich Maneuver to choking victims.
• Complete Incident/Accident reports in a clear and concise manner.
• Monitor employees as they enter and exit the building.
• Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel.
• Patrol area to insure that areas are secure and free of unauthorized persons and disturbances.
• Provide escorts to persons carrying money, or other requests.
• Issue and inventory pagers, radio equipment and keys on a daily basis.

Qualifications:

High School diploma or equivalent and/or experience in a hotel or related field preferred. Must provide valid driver's license and pass a Motor Vehicle Record (MVR). Any position required to drive company vehicles will be subjected to pre employment and random drug testing. Must be able to climb stairs, descent stairs and run. On occasion, must physically deter individuals who pose a threat to guests and/or associates. Ability to stand during entire shift. Tipped Position This position does not earn tips