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Job Details

Customer Service Representative(ID #491163)

  2026-04-10     Partners Personnel     Houston,TX  
Description:


Partners Personnel - - Responsibilities: Coordinate Shipment Pick-Ups: Scheduling and book shipment collections using routing guides and online transportation portals, ensuring compliance with client requirements.; Logistics Communication: Liaise with transportation providers to confirm pick-up schedules and follow up on any potential delays or issues.; Client Communication: Provide regular status updates to our client, especially in cases where their customer delays the collection of a shipment.; Quality Control: Monitor outbound shipments to ensure they meet quality standards and KPI benchmarks.; Issue Resolution: Follow established procedures for investigating shipment loss or damage, including compiling and submitting final reports.


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