The Cheesecake Factory - - Responsibilities: Greet guests and warmly welcome to the restaurant upon arrival; Make all of our guests feel comfortable and let them know you are there to personally take care of them; Know regular guests by name; know their preferences and needs; When on a wait, record guests name and number of people in party, provide guests with estimated waiting time, and seat them as soon as a table becomes available; Seat guests based on their preferences while also balancing customer flow