Job Details

Join Team Green!GFL Environmental is North America's only major diversified environmental services company, offering career stability, growth opportunities, and the chance to make a positive impact every day.What You'll Do:* Provide outstanding customer service via phone, email, web, and in person* Handle a high volume of inbound and outbound customer calls and inquiries* Research, investigate, and resolve customer questions and concerns accurately and efficiently* Communicate clearly with on-the-road employees to provide instructions and support* Monitor, document, resolve, and report customer complaints and issues* Track customer data, maintain account files, and generate work orders* Download, distribute, and respond to customer email inquiries* Scan contracts and maintain accurate records* Work with supervisors to ensure all daily pick-ups are completed* Promote a positive GFL Environmental image through professional communication* Provide backup support for the Office Coordinator as needed* Perform additional duties as assigned* Comply with all company policies and applicable laws and regulationsWhat's Required:* High School Diploma or GED* Proficiency with Microsoft Outlook, Word, and Excel* Ability to operate standard office equipment* Strong verbal and written communication skills* Excellent organization, data entry, and record-keeping skills* Strong problem-solving abilities* Ability to work in a fast-paced environment and meet deadlines* Hazardous waste experience is an assetPhysical & Work Conditions:* Ability to sit, stand, walk, use hands, talk, and hear* Visual requirements include close, distance, color, peripheral, and depth vision* Indoor office environment approximately 95% of the time* Noise level is usually moderateWhat's in It for You:* Competitive wages* Comprehensive benefits (including orthodontics & vision)* 401K matching and profit sharing* Paid time off* Employee Assistance Program and life insurance* Growth and advancement opportunities#GFLTalentWe thank you for your interest. Only those selected for an interview will be contacted.GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact ...@gflenv.comPlease note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.