Job Details

Answer inbound calls and assist members with questions related to AAA memberships. Deliver personalized, proactive solutions and recommend valuable products and services. Engage with members using strong communication and a friendly, problem-solving mindset. Think quickly and critically to resolve issuesthis is not a scripted environment. Navigate multiple systems and tools while actively listening and multitasking. Maintain a positive, can-do attitude in a fast-paced and evolving environment. Participate in ongoing coaching and development to continually enhance your performance Work-From-Home Requirements Dedicated, quiet workspace without interruptions. You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc.). Modem/ Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable co...Customer Service Representative, Customer Service, Spanish, Bilingual, Insurance, Representative, Retail