Job Details

A Senior Recruitment Role Designed for Balance and Impact

This opportunity is built for experienced talent acquisition professionals who value both excellence and equilibrium. With flexible shifts and weekends free, you'll have the space to focus on what matters after work-without compromising career growth in the global outsourcing space.

Job Description

As a Senior Talent Acquisition Specialist, you'll manage end-to-end recruitment across multiple client accounts, partner closely with hiring managers, and drive strategic sourcing and selection initiatives. You'll combine data, stakeholder collaboration, and behavioral interviewing to secure top talent efficiently and responsibly.

Your Daily Tasks
Recruitment Expertise

• Support all business units by providing assistance intheir recruitment and selection processes
• Plan the selection procedures, including the identification of key competencies for assessment, and determining evaluation methods
• Acts as a focal person for assigned job vacancies across multiple client accounts
• Assist with job requisition / description development
• Acquire a thorough understanding of job requisition / description for required competencies, skills, knowledge required of successful applicants
• Maintain knowledge of how many resumes need to be generated for open positions
• Partner with hiring teams to build effective sourcing, assessment, and closing approaches
• Engage both
• Conduct candidate screenings and communicate job requirements for different skills and experience levels
• Maintain accuracy in our recruitment pipeline platform and generate insightful recruitment reports.
• Handles the operation of end-to-end recruitment and selection process, and data analytics in acquiring top talent.
• Execute core recruitment functions such as but not limited to interviews, testing, character reference check, salary offer, and reports generation.
• Use of Behavioral Based Interview techniques in screening and qualifying applicants
• Create Behavioral Based Interviewing and Prescreening questions
• Completion of skill and/or personality assessment
• Completion of employment applications - analyze the information provided on application form
• Work with Hiring Managers and make offer recommendations to close on selected candidates
• Present offers and conduct offer negotiations with candidates
• Participate in onboarding tasks as needed (i.e. offer letter submittals, final paperwork completion)

ATS Management

• Enter and maintain candidate information into applicant tracking system on a daily basis
• Generate recruitment metric reports both manually and using applicant tracking system
• Create, file and maintain filing system for resumes, applications and miscellaneous paperwork
• Resume conversion and application maintenance

Sourcing Strategies

• Document research methods so they may be shared with other recruiting team members
• Train other recruitment team on new internet sites, blogs, RSS, networking groups and/or sites (i.e. Linked In etc.)
• Develop an ongoing and diverse pipeline using research, networking, database mining, etc. for prospective applicants
• Manage referral sources
• Use a variety of technical tools to identify and attract a high qualified pool of candidates

Stakeholder Management:

• Acts as a consultant to different stakeholders on matters concerning recruitment requirements, movements, and related concerns.
• Handles recruitment planning, comes up with action plan and targets for submission to the immediate superior; suggests proper media/approaches to sourcing qualified candidates for client departments; submits a cost-benefit analysis of suggested approaches.
• Provides educational opportunities either formal or informal, as needed to managers on the selection process.
• Establish proactive and open communication channels with hiring managers, candidates, Internal teams, and external partners to understand their needs, expectations, and concerns throughout the recruitment process.
• Actively involve stakeholders by seeking their input, providing regular updates, and addressing their feedback to ensure a collaborative and efficient talent acquisition experience.
• Provide Hiring Manager with updates and summaries of recruiting progress and activity
• Work with Hiring Manager to determine best fit candidates, coordinate interviews, receive timely feedback and present/manage offers
• Conduct recruitment related meetings as needed

Effective Communication:

• Practice effective communication at all times, in daily interactions with stakeholders, and ensures effective verbal and written correspondence through available communication channels
• Responds to all queries raised by both internal and external stakeholders, and ensures accuracy of information given to responses at all times

Coaching and Mentoring

• Proactively seeks and offers guidance and assistance to other Talent Acquisitions Specialists on their day-to-day challenges, ensuring understanding on the knowledge transfer conducted and successful demonstration of best practices in each scenario undertaken, at all times

Reporting & Process Improvement

• Can be tasked to work on several reports and can be tapped to represent the entire TA clusters during stakeholder meetings, in absence of TA Managers, or as assigned
• Can work on Process Improvement Initiatives based on data reports and trends upon identification of several areas for improvement

Privacy and Confidentiality:

• Ensures compliance with Emapta's guidelines, protocols, and legal requirements related to Safeguarding Organizational Information and Data Privacy
• Maintains confidentiality on any private information handled, at all times

Other duties:

• Perform any administrative or non-administrative duties as assigned by any of the Company's representatives from time to time through direct written order or verbal assignment.

The Qualifications We Seek

• 5 years of relevant experience
• At least 2 years of relevant experience in end-to-end recruitment or talent acquisition
• At least a bachelor's degree in HR Management, Business Studies/Administration/Management, Marketing, Psychology, or equivalent
• Proficient in MS Suite
• Competency in database management and record keeping
• Working knowledge of recruitment processes and workflows
• Experience with applicant tracking systems
• Excellent interpersonal, oral, and written communication skills
• High emotional intelligence
• Unrelenting work ethic and passion for Recruiting and producing results
• Strong desire to interact with the public
• Extreme attention to detail
• Proven ability to employ proactive recruiting strategies
• Strong business acumen and critical thinking skills

Flexible
Embracing Change - Intermediate

• Displays support for change management concepts when preparing work plans and unit activities
• Assists in the change management process by collecting useful information, assessing people's reception to change, and recommending alternatives to improve implementation accuracy
• Serves as a role model for change by demonstrating commitment to innovation and continuous improvement in work performance

Aspirational
Technology Proficiency - Adept

• Applies system applications that simplify complex tasks
• Applies practical skills in the use of relevant technology
• Makes effective use of records, information, and knowledge management functions and systems
• Understands and complies with information and communications security and acceptable use policies
• Supports the implementation of system improvement initiatives and the introduction and rollout of new technologies

Aspirational
Technology Proficiency - Intermediate

• Enumerates required actions to achieve desired results
• Initiates and recommends processes to produce desired results
• Provides advice and guidance to subordinates regarding concerns elevated to their level

Synchronized
Talent Planning and Acquisition - Basic

• Tracks and monitors the application and implementation of existing policies, systems, and processes
• Calibrates candidate qualifications with hiring decision-makers to ensure job fit
• Facilitates the full screening process to ensure job alignment
• Uses behavioral interviewing techniques to surface existing competencies and gaps
• Applies basic workforce planning concepts based on HR trends and best practices

Synchronized
Negotiation - Advanced

• Manages conflict by focusing on participants' underlying interests rather than stated positions
• Uses a range of approaches and strategies to gain support for ideas
• Analyzes best and worst positions, identifies fallback strategies, and quantifies these based on the original objective

Transparent
Communication - Intermediate

• Clearly explains and answers queries while providing sound recommendations
• Prepares complex written communication (responses, opinions, suggestions, comments, and recommendations) that meets grammatical and writing standards
• Demonstrates empathy through appropriate language, tone, and communication style

Transparent
Integrity - Intermediate

• Expects integrity from others as one expects from oneself and calls attention to unethical actions
• Differentiates ethical behavior from inappropriate, dishonest, and unethical conduct
• Demonstrates compliance with organizational policies, rules, performance standards, and ethical practices

Empowered
Leading Self - Advanced

• Seeks and takes advantage of opportunities to learn new skills and develop strengths
• Demonstrates commitment to achieving challenging goals
• Examines and reflects on personal performance
• Seeks and responds positively to constructive feedback and guidance
• Demonstrates a high level of personal motivation

Relationships
Collaboration - Advanced

• Builds a culture of respect and understanding within the team and across the organization
• Recognizes outcomes resulting from effective collaboration between teams
• Builds cooperation and overcomes barriers to information sharing, communication, and collaboration across the organization and cross-government
• Facilitates opportunities to engage and collaborate with external stakeholders to develop joint solutions

Job Overview

• Employment type: Full-time
• Shift: Flexible shift, weekends off
• Work setup: Hybrid - Business Center Manhattan Kapistec, Skopje, Macedonia

Exciting Perks Await!

• Private Medical Insurance
• Hybrid work arrangement
• Access to Sportmaster
• 20 days annual leave
• Career growth opportunities
• Diverse and supportive work environment
• Unlimited upskilling through Emapta Academy courses

Who Are We

EMAPTA is proud to be recognized as a leading Global company with a steadfast commitment to excellence in outsourcing solutions. As part of our ambitious expansion strategy, we are thrilled to announce our entry into Macedonia, a country brimming with immense potential and a talented workforce. We firmly believe in the abilities of the Macedonian people and are eager to contribute to the country's growth and development. This expansion marks a significant milestone for us as we extend our global footprint into this promising region.

With our entrance into Macedonia, EMAPTA offers an exciting opportunity for professionals to work with a truly global company while enjoying the benefits of a local Macedonian office and support team. We are dedicated to bridging the best of two worlds by combining our international expertise with the rich talent pool and unique local insights that Macedonia has to offer. Our vision is to empower businesses with top-tier outsourcing services while fostering strong ties with the local community. EMAPTA's presence in Macedonia promises to be a mutually enriching collaboration that propels both the company and the country towards greater success on the global stage.

#EmpoweringPeople #EmaptaEra