Job Details

TICKETING COORDINATOR
Job Details
Full Time / Part Time: Full Time
FLSA Classification: Non-Exempt
Business Unit: Corporate
Reports to: Director, Pricing & Field Ticketing
Travel Requirement: No
Job Description
The Ticketing Coordinator is responsible for verifying disposal well information used by haulers across multiple disposal kiosk systems. This role ensures accuracy of API numbers, latitude/longitude, county and state, bbl data, records within the kiosk system. The position requires strong attention to detail, effective communication skills, and consistent record keeping for accurate ticketing and operational compliance.
The essential job functions include, but are not limited to
Verify disposal well information including API numbers, latitude, longitude, county, and state for wells used by haulers.
Work across multiple state well sites to ensure all disposal locations are accurately recorded and maintained in the kiosk system.
Review and validate hauler activity to confirm loads and bbls.
Maintain detailed and organized records of verification activities and communications.
Communicate updates, corrections, and changes to ticket coordinators in a timely manner.
Contact customers to request missing or corrected well information as needed.
Relay non-responsive customers or unresolved issues to the supervisor for follow-up.
Monitor and track responses from customers to ensure verification requests are completed.
Utilize email, phone calls, and text messaging to communicate with customers, haulers, and internal teams.
Manually enter non-API wells into ticketing system.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Strong attention to detail and willingness to learn data verification processes.
Basic written and verbal communication skills
Ability to maintain organized and accurate records.
Comfortable using email, phone, and text messaging for professional communication.
Basic computer skills and ability to learn new systems.
Ability to follow instructions and work independently once trained.
Preferred Qualifications
Familiarity with basic office or administrative work
Interest in oilfield operations, logistics, or data management
Experience with data entry, customer communication, or coordination roles is a plus but not required.
Select Values and Guiding Principles
W: Working Safe
A: Accountability
T: Teamwork
E: Excellence
R: Respect
Compensation InformationCompensation is competitive and commensurate with experience.
Top Tier Benefits
Medical, dental, vision, coverage in addition to life and disability insurance plans.
Paid Vacation Days and Paid Holidays.
Retirement and Savings (401K) Plan.
Physical Demands and Exposures
This position works inside a climate-controlled environment. The Company will supply adequate training and equipment to perform the functions of the job.
Monday - Friday, 8am-5pm.
Involves sitting at a desk for extended periods of time.
Needs high degree of concentration in a busy area.
Ability to lift up to 25 lbs.