Job Details

Temporary - Visitor Survey Assistant

The Museum of Fine Arts, Houston is seeking an outgoing, reliable Visitor Survey Assistant to help collect feedback from museum visitors. This is a part-time and temporary, entry-level role ideal for people who enjoy friendly, public-facing work.

About the Role

Your primary responsibility is to approach museum visitors in a friendly, confident manner and invite them to complete a short survey on an iPad. You'll help us gather valuable feedback to improve the visitor experience.

Key tasks include:

• Proactively engaging visitors as they exit the museum.
• Clearly explaining the survey's purpose and encouraging participation.
• Assisting visitors with iPad surveys as needed.
• Representing the museum in a professional, welcoming way.

Hours & Schedule

• ~8 hours per week.
• Shifts are 23 hours, pre-scheduled in advance.
• Afternoon and evening shifts available.
• Coverage needed Wednesday through Sunday; some weekends required.

Qualifications

• 17 years or older.
• Comfortable initiating conversations with the public.
• Friendly, approachable, and confident demeanor.
• Dependable, punctual, and professional.
• Able to stand or walk for most of a 23 hour shift (reasonable accommodations will be made).
• Comfortable using an iPad (basic tech skills).
• Bilingual English/Spanish preferred, but not required

Compensation

• $15/hour.
• Paid biweekly through MFAH payroll.

What You'll Gain

• Short, predictable shifts in a world-class museum setting.
• Experience with visitor engagement and survey data collection.
• A role that builds communication and customer-service skills.
• Complimentary admission into exhibitions and permanent collection.
• Free staff parking.

Equal Opportunities for All

At the MFAH, we believe that diversity, equity, accessibility, and inclusivity are fundamental to our organization. We welcome all candidates whose experience has prepared them to contribute to our organization and our pledge for workplace diversity, inclusion, and excellence.

Our commitment to our policy and practice of nondiscrimination represents more than good intentions. It provides for employment decisions that are made without regard to race, creed, color, age, gender, sexual orientation, religion, national origin, gender identity or expression, genetic information, disability, or veteran status, or any other protected characteristic as established by law or any other reason unrelated to your ability to join and contribute to our organization and support our mission to provide a museum experience for all.

Research shows that individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

The MFAH is equally committed to the full inclusion of all qualified individuals interested in employment with the organization. As part of this commitment, we want to ensure that persons with disabilities are provided reasonable accommodation needed to 1) participate in the job application or 2) interview process; 3) perform essential job functions; and/or 4) participate in the benefits and privileges of employment with the MFAH. If reasonable accommodation is needed, please contact the human resources department: ...@mfah.org