Job Details

Shipping Verification Representative

We have an outstanding Contract position for a Shipping Verification Representative to join a leading company located in the Houston, TX surrounding area. The Shipping Verification Representative is responsible for obtaining necessary information to verify and update all shipping information for patients. Job responsibilities include:

• Outbound/Inbound calls to/from patients, practices, sales support, and sales force to obtain missing or incomplete information
• Release orders for shipment once all prerequisites are met
• Verification with practice on early termination of study and extension of studies
• Correspond with other departments to ensure that practice information is entered in 2.0
• Correct patient demographic information and add all special request notes to patient orders
• Performs special projects and other related duties as assigned

Basic hiring criteria:

• Proven demonstrated abilities in a multi-tasked, Windows-based computer environment
• Must be able to handle a high volume of work
• Control confidential information
• High attention to detail
• Excellent phone and customer service skills
• Ability to retain information that is job-specific such as current policies and procedures
• Ability to work in a fast-paced environment
• Bilingual a plus
• Military connected talent encouraged to apply

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled. The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance