Job Details

Role

As the Program Director, you will lead the strategic planning, governance, and execution of a nationwide deployment of Manhattan WMS and Order Management Systems (OMS) across 50+ CEVA-operated warehouse sites over the next 3 to 7 years. You will be accountable for building and managing cross-functional teams, ensuring successful integration with customer IT systems, delivering site-level execution, and maintaining stakeholder engagement throughout the program lifecycle.

This high-visibility role requires strong leadership, technical fluency with Manhattan products, and deep experience in 3PL logistics and warehouse operations.

What You Will Do

Program Leadership & Governance

• Establish and lead a centralized Program Management Team to drive project execution and standardization across deployments.
• Develop and manage a multi-year program roadmap, delivery milestones, KPIs, and escalation protocols.
• Align program goals with CEVA's business strategy and customer requirements.

Manhattan WMS/OMS System Deployment

• Lead the end-to-end implementation of Manhattan WMS/OMS solutions, ensuring successful go-lives across all targeted warehouse operations.
• Oversee system configuration, data migration, and functional integration with customer systems (ERP, TMS, EDI, etc.).
• Partner with solution architects, developers, and integration teams to ensure scalable, repeatable deployments.

Customer & Stakeholder Engagement

• Act as the executive sponsor and primary escalation point for customer IT and operations leaders during each deployment.
• Drive communication, transparency, and alignment across all internal stakeholders and external partners.
• Conduct regular steering committee reviews, status reporting, and executive briefings.

Operational Excellence & Standardization

• Ensure site readiness, SOP alignment, and staff preparedness at each warehouse location.
• Work closely with site leaders, super users, process engineers, and training teams to develop documentation and ensure change adoption.
• Drive continuous improvement across waves by applying lessons learned and enhancing the deployment model.

Financial Oversight & Resource Planning

• Manage program budgets and staffing models.
• Ensure financial goals are achieved without compromising quality or customer satisfaction.
• Oversee resource allocation across functional workstreams (deployment, training, integration, support).

What We Are Looking For

Education & Experience

• Bachelor's degree in Business, Information Systems, Supply Chain, or related field; MBA preferred.
• Minimum 10+ years of experience in logistics, supply chain, or IT program management roles.
• 5+ years of experience deploying Manhattan and Associates (strong preference for Manhattan Active experience) WMS, OMS, and related products (e.g., SCI, TMS, Slotting Optimization).
• Proven track record delivering large-scale, multi-site WMS rollouts in a 3PL or contract logistics environment.

Skills & Competencies

• Deep understanding of Manhattan Active and/or legacy WMS and OMS product suites.
• Strong technical understanding of system integrations (API, EDI, middleware).
• Exceptional project/program management skills, including waterfall and agile methodologies.
• Ability to lead large cross-functional teams, vendors, and external consultants.
• Strong financial acumen and experience managing multi-million-dollar budgets.
• Excellent interpersonal, communication, and executive stakeholder management skills.

Leadership & Problem-Solving

• Strategic thinker and hands-on problem solver with a passion for operational excellence.
• Comfortable navigating ambiguity and managing change at scale.
• Inspiring team leader with a collaborative, people-first approach.

What We Offer

• Competitive executive compensation and annual performance incentives
• Comprehensive benefits package (medical, dental, vision, etc.)
• 401(k) with company match
• Generous paid time off and company holidays
• Opportunities for advancement within CEVA's global network

About Trident: Trident Consulting is an award-winning IT/engineering staffing company founded in 2005 and headquartered in San Ramon, CA. We specialize in placing high-quality vetted technology and engineering professionals in contract and full-time roles. Trident's commitment is to deliver the best and brightest individuals in the industry for our clients' toughest requirements.