Job Details

Work Location: West Houston, TX

Job Description:

You will be responsible for traditional medical front desk check in duties. It is a fast paced environment with the expectation of seeing 60-75 patients a day. This is a team of 4 others that also see the same volume of patients to accommodate 10 different Physicians. You will be responsible for taking co-pays, updating accurate patient demographics, scheduling appointments, keeping a smooth flow of the waiting room.

Responsibilities/ Job Duties:

• Greet and welcome patients, visitors, and clients in a friendly and professional manner
• Maintain patient records and update information as necessary
• Assist with data entry tasks and maintain accurate records
• Provide excellent customer service and address patient inquiries or concerns
• Coordinate with other staff members to ensure smooth operations of the check out desk area
• Schedule follow-up appointments, patient procedures/testing
• Minimum Education and Experience Requirements:
• 2-3 years of medical front desk
• Previous insurance verification/benefits/EOB knowledge
• MS Office
• HS Diploma
• Fluent in English and Spanish

Schedule/ Shift: Monday-Friday 8 AM - 5 PM

Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
• Health Benefits / Dental / Vision ( Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
• 401k ( eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)
• Short Term Disability Insurance
• Term Life Insurance Plan

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.