Job Details

Associate Service Consultant

Brooksource Fortune 500 Client

Houston, TX

Our Fortune 500 client is hiring an Associate Service Consultant to join their team. As a Service Consultant, you will have the ability to serve as single-point-of-contact for customer distribution projects, which includes the customer account relationship, coordinate projects from inception to completion and distribution system development, reliability, and maintenance. You will analyze, design, and prepare structural and electrical specifications and work orders. The Service Consultant aligns resources to meet customer service commitments and leads teams to address customer needs. These activities require consideration of cost effectiveness, future growth, safety and other code requirements, and customer satisfaction.

To be successful in this role you will:

• Collaborates with multiple departments, customers, municipalities, outside consulting firms, and other utilities to gather information required to execute projects accurately and in a timely manner.

• Develops and maintains business partnerships with elected officials and employees of city, county, and state entities to effectively service customers. Supports community and civic organizations through active participation.

• Assists with project coordination and fund-raising events.

• Demonstrate project coordination skills for distribution capital and maintenance programs for our client.

• Gathers project information, prepares estimates, analyzes data and designs electrical, gas and street light distribution facilities.

• Represents the company in service extension negotiations related to service locations.

• Ensures customer obligations are met, negotiates and secures payment of projects, research easement rights, and maintains completion of construction within specified timeframes.

• Identifies, evaluates, and if necessary, corrects pre-existing issues related to compliance with governmental regulations, code violations, and standards. Corrective action may require negotiation with customers related to safety, cost, and legal responsibility.

• Review facilities for compliance with the National Electric Safety Code (NESC), state, city and county governmental ordinances and standards. Must have the ability to gain working knowledge of the National Electric Code (NEC).

• Performs field inspections as needed for final project approval, foreign cable attachments, customer installed facilities, and miscellaneous customer requests.

• Participate in our clients Emergency Operation Plan (EOP). This may require extended work hours conducting facility inspections, in the field interactions with customers and other duties to support service restoration.

Your background includes:

• Associate degree from an accredited college or university in construction management, construction science, engineering technology, business, or marketing.

• In lieu of a degree, will consider 5 years related experience in electric distribution operations, construction management, construction science or engineering technology.

• No direct experience required. Candidates with prior work experience for an electric utility company, and/or exposure to project coordination for an electric utility designing overhead and underground electrical distribution systems will be considered first.

A bonus to have:

• A bachelor's degree from an accredited college or university in construction management, construction science, engineering technology, business, or

marketing.