Job Details

Sign Language Interpreter - Flex 12 Split

ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers. Please view our website: www.ZPConnect.com

ZP Better Together' vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters.

We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!

Pay Range: $15.74-$65 (based on location, education, certifications, and interpreter specialties)

ZP Flex 12 Split Interpreters are eligible for the following:

ZP Perks includes a comprehensive suite of benefits to promote health and financial security for you and family.

Limited Medical Plan: will offset some major medical needs such as hospitalization and doctors appointments; includes a discounted vision program

Telehealth Plan: discounted telehealth that offers limited telehealth visits only

Dental: limited coverage for standard type dental care needs

Life Insurance: allows for flat coverage benefit

Short-term Disability: allows for a portion of wages to be paid in certain cases in which an employee cannot work

Accident & Critical Illness

Community work (when available)

Flexible scheduling

401(k) Retirement Savings plan with employer match

EAP (Employee Assistance Program)

Massage Reimbursement

Interpreter Job Responsibilities:

• Provide effective video relay service, video remote interpreting and on-site interpreting for consumers
• Support and model the company's mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customer and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi task between interpreting effectively and utilizing video-based technology
• Participate in company sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast paced, dynamic environment
• Demonstrate strong interpersonal skills in all settings
• Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance.

Minimum Qualification Requirements:

• Must pass the company's interpreting skills assessment
• Must attend and successfully complete a 40 hour new hire training
• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years experience in interpreting (preferred but not required)
• As applicable, state licensure of state-required credentials
• You must be 18 years or older to apply

Work Environment:

• Must be able to work no less than of 12 hours per week. Flex 12-Split Interpreters will schedule no less than 6 hours per week during the pre-scheduling then schedule any delta between the prescheduled 6 hours and the required 12 hours per week no later than two week prior to any given work week.
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand

Employees may experience the following physical demands for extended periods of time:

• Sitting, standing, walking (95-100%)
• Keyboarding (40-60%)
• Viewing computer monitor, videophone and cell phone (40-60%)
• Lifting computers and other equipment
• Position may require some travel

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.

ZP Better Together, LLC is an Equal Opportunity Employer.