Job Details

The Attendance Clerk/Receptionist is responsible for creating a positive customer service atmosphere in the front office while maintaining accurate attendance records for the campus. This includes accurate data entry including attendance and Public Education Information Management System (PEIMS) related data. The position works closely with all stakeholders to ensure attendance is appropriately taken and reported to the office. This position Is responsible for creating a positive customer service environment in the front office. You will greet visitors and ensure the school's security by monitoring access, checking visitor credentials, etc. You will answer calls, transfer calls as necessary, and take messages and ensure they are passed to the appropriate staff member promptly. You will handle questions and complaints via phone, email, and general correspondence Provides office professional services for other campus team staff members as needed. in support of the ongoing successful operations of the campus.

QUALIFICATIONS:

High School Diploma or GED required

Ability to use personal computer and software to develop spreadsheets and databases, and do word processing

Proficient keyboarding, file maintenance

Ability to meet established deadlines

Collect and enter attendance into the established database and verify accuracy according to established procedures

Bilingual preferred

Major Responsibilities and Duties:

Student Attendance, Customer Service, & Other Related or Non-Related

Greet visitors

Secure the campus by monitoring access

Maintain safety and hygiene standards in the reception area

Answer incoming calls and/or return calls in a timely manner

Keep files/records maintained in a secure location

1. Assist in maintaining attendance data including accurate entry of absences into the student information system, maintenance of supporting documentation, six weeks verification, and other PEIMS-related attendance requirements.

2. Assist in collecting attendance and PEIMS data and verify accuracy according to prescribed procedures.

3. Assist with improving student and school attendance rates by educating staff and parents.

4. Assist parents, students, and faculty with questions regarding student attendance.

5. Contact parents/guardians to verify student absences as needed and report attendance problems to the designated administrator.

6. Maintains a variety of attendance records, schedules, and files (manual and computer) (e.g. contact and telephone logs, student attendance, etc.) for the purpose of documenting and/or providing reliable information.

7. Prepares a variety of reports and written materials (e.g. passes, standardized and special attendance reports, letters to parents, etc.) for the purpose of conveying information regarding school and/or district activities and procedures.

8. Maintain confidentiality of student records in accordance with federal and state law and district policy.

Records, Reports, and Correspondence

1. Comply with policies established by federal and state law, State Board of Education rules, and local board policy.

2. Prepare correspondence, forms, and reports as instructed by department administrators.

3. Compile, maintain, and file all reports, records, and other documents as required.

Communication

1. Maintain a positive and effective relationship with coworkers, supervisors, District officials, employees, vendors, and the general public.

2. Provide outstanding customer service.

3. Maintain good judgment and decision-making when dealing with supervisors, co-workers, District officials and employees, and the general public.

Other

1. Maintain confidentiality of privileged and sensitive information when received and distributed to appropriate designees as directed by the building Principal and/or the Data Quality Department and following federal and state law and district policy.

2. Attend district-offered training regarding software systems and PEIMS requirements.

3. Maintain an organized work environment. 4. Perform other duties as assigned.

Mental Demands/Physical Demands/Environmental Factors

Maintain emotional control under stress.

Occasional prolonged and irregular work hours - flexibility with schedule preferred

Occasional overtime hours Workload is deadline-driven

Prolonged use of equipment and computer with repetitive hand motions

Frequent contact with parents, community, and/or other district/campus employees

Office atmosphere may be noisy and hectic working in enclosed areas

Work with frequent interruptions during peak hiring periods

Frequent sitting with moderate standing, stooping, bending, pushing, pulling, and lifting

195 day contract

Salary commensurate with experience